Privacy Policy – Xauen Olive Oil
Last updated: 17/3/2026
1. Who We Are
Xauen Olive Oil is a UK-based sole trader business specialising in the import and supply of premium extra virgin olive oil.
Website: www.xauenoliveoil.co.uk
Contact: fernando@xauenoliveoil.co.uk
Based in the Forest of Dean, United Kingdom
2. What Data We Collect
We may collect and process the following data:
- Name
- Email address
- Phone number (if provided)
- Delivery and billing information
- Order details
- Website usage data (via cookies and analytics tools)
3. How We Use Your Data
We use your data to:
- Process and fulfil orders
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Send marketing communications (only where consent has been given)
4. Marketing Communications
If you subscribe to our mailing list or provide your contact details, we may send you updates, offers, and product information.
You can unsubscribe at any time by contacting us or using the unsubscribe link in emails.
5. Sharing Your Data
We do not sell your data.
We may share your data with trusted third parties where necessary, including:
- Payment providers
- Delivery services
- Website hosting providers
- Advertising platforms such as Meta (Facebook and Instagram)
These providers only process data as required to deliver their services.
6. Cookies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Support advertising and marketing activities
You can control or disable cookies through your browser settings.
7. Data Retention
We retain personal data only for as long as necessary to:
- Fulfil orders
- Meet legal and tax obligations
- Resolve disputes
8. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact:
fernando@xauenoliveoil.co.uk
9. Data Security
We take appropriate measures to protect your personal data from unauthorised access, misuse, or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.