Terms & Conditions – Xauen Olive Oil
Last updated: 17/03/2026
1. About Us
Xauen Olive Oil is a UK-based sole trader business specialising in the import and supply of premium extra virgin olive oil sourced directly from Jaén, Spain.
Website: www.xauenoliveoil.co.uk
Contact: fernando@xauenoliveoil.co.uk
Based in the Forest of Dean, United Kingdom
2. Products
We take care to ensure that all product descriptions, images, and pricing are accurate. However, slight variations may occur due to the natural characteristics of olive oil.
All products are subject to availability.
3. Orders
By placing an order, you agree to purchase the product subject to these Terms & Conditions.
We reserve the right to:
- Refuse or cancel orders at our discretion
- Limit quantities where necessary
You will receive confirmation once your order has been accepted.
4. Pricing
All prices are listed in GBP (£).
We reserve the right to change prices at any time. However, the price charged will be the price at the time of your order.
Delivery costs will be clearly displayed at checkout where applicable.
5. Payment
Payment must be made in full at the time of ordering.
We use secure third-party payment providers to process transactions.
6. Delivery
We aim to process and dispatch orders promptly.
Delivery times are estimates and may vary depending on location and courier services.
We are not liable for delays outside of our control.
7. Returns & Refunds
Please refer to our Returns & Refunds Policy for full details.
In summary:
- You may return unused and unopened items within 14 days
- Opened products cannot be returned unless faulty
- Damaged goods must be reported within 48 hours
8. Liability
We aim to provide products of the highest quality.
However, to the fullest extent permitted by law, we are not liable for:
- Indirect or consequential losses
- Delays outside our control
- Misuse or improper storage of the product
Nothing in these terms limits your legal rights as a consumer.
9. Intellectual Property
All content on this website, including text, images, and branding, is the property of Xauen Olive Oil and may not be used without permission.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
12. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page.
13. Contact
For any questions regarding these Terms & Conditions, please contact:
Thank you for choosing Xauen Olive Oil.